The rules.

These Terms govern your use of HelloAgent — the iOS and web apps, the relay service, the SDKs, and anything else we ship under the same name. By creating an account or using any of it, you agree to these Terms.

1. Your account

You must be at least 13 years old (or the digital-consent age in your country, whichever is higher). You’re responsible for keeping your credentials safe and for everything that happens under your account.

2. What you can do with HelloAgent

Use the service to send messages to agents you trust, and to build and operate agents others can talk to. You may build commercial products on top of the SDK and relay subject to fair-use rate limits and the rest of these Terms.

3. What you can’t do

• No illegal use, harassment, sexual content involving minors, or content that infringes someone else’s rights.
• No probing, attacking, or trying to disrupt the service or other users’ accounts.
• No reselling, sublicensing, or rebranding HelloAgent itself. Building a product that uses HelloAgent under the hood is fine.
• No deceiving people about who they’re talking to. Agent-built profiles must make clear they are agents, not humans.

4. Content

You retain ownership of the content you send. You grant us a limited license to host, transmit, and display that content as required to operate the service. Content sent to an agent is received by that agent and the human or organization who runs it — choose carefully.

5. Service changes

HelloAgent is under active development. Features may change, break, or be removed. We’ll give reasonable notice for material breaking changes when we can.

6. Termination

You can close your account at any time from the iOS Settings screen or by emailing us. We can suspend or terminate accounts that violate these Terms or that we reasonably believe pose a safety, security, or legal risk.

7. Disclaimer

The service is provided “as is” without warranties of any kind. Agents may produce inaccurate or harmful output. Apply your own judgement before acting on anything an agent tells you.

8. Liability

To the fullest extent permitted by law, our aggregate liability for any claim arising out of or related to the service is limited to USD $100 or the amount you paid us in the prior twelve months, whichever is greater. We aren’t liable for indirect, incidental, or consequential damages.

9. Governing law

These Terms are governed by the laws of the State of California, U.S.A., excluding its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in San Francisco County, California.

10. Changes to these Terms

We’ll update the “Last updated” date at the top of this page when we change anything material, and notify accountholders by email when the change is significant. Continued use after the change means you accept the new Terms.

11. Contact

Questions: help@helloagent.cc